Monthly Balanced Billing
Our balanced billing program is designed to take the guesswork out of propane costs. Customers pay the same amount each month, no matter if usage goes up. This will make your heating costs manageable, predictable, and hassle-free.
Want to learn more about balanced billing or how United Quality Cooperative
can help you figure out your household’s propane needs? Contact us today!
How does it work?
Your payment is calculated by estimating your annual propane usage based on the previous year or expected energy needs. The balanced billing program runs for one year with 11 equal monthly payments starting in June and ending in April. The 12th month (May) is the settlement month.
If you have a balance, you will receive a statement at your billing address reflecting the remaining amount due. If you have paid more than your total deliveries we will credit your account for the amount that has been overpaid.
**Balanced billing customer must be enrolled for automatic payments**
Frequently Asked Questions
Is the balanced billing price per gallon the actual price I will pay for all fuel deliveries?
No. The price per gallon that your balanced billing payment is computed on is a planning estimate only. When a delivery is actually made to your home or business, your account will be charged the actual market price that day (or fixed market price) and the funds on account are applied. [Your monthly payment stays the same]
What happens at the end of May if I have extra money in my account, do I lose it?
No! Any remaining credit balances can either be applied to the new (next) balanced billing cycle or it can be refunded to you directly upon request.
Do I need to order my propane?
No. Your tank will be part of the Regularly Scheduled Delivery (RSD) program. United Quality Cooperative will schedule deliveries and keep your tank full year-round via a monitor on your tank.
Will my payment change next year?
Your payment can change year-to-year depending on the previous year gallons.
What happens if I sell my home or move away in the middle of the year?
Any credit balances at the time the account is closed can be refunded to the customer directly upon their request. Any outstanding balances due must be paid in full.
Can I have a fixed price contract while on balanced billing?
Both balanced billing and traditional Pre-Pay customers are eligible for fixed price contracting if contract positions are available.